Frequently Asked Questions
FAQ
How fast is the link sent?
Our download links are sent to you instantly via email 💖 If there’s ever a delay, just drop us a email – we’re happy to help!
I’m having trouble locating my download link! 😳
Oh no! 💖 Don’t worry — your download is usually sent straight to your primary inbox or sometimes lands in your junk/spam folder.
If you used Apple Pay, please double-check your iCloud email as well.
Still can’t find it? Just send us your purchase receipt, and we’ll happily forward the files to you right away!
Oops! 💖 It looks like I used the wrong email was for my order
Please reach out to us with your purchase receipt, and we’ll happily send the files directly to you. ✨
Returns/Refunds
At DivaFlips, your satisfaction means everything to us. Due to the nature of our products, all sales are final. Since we sell digital items, returns and refunds are not allowed.